Question 1

What are your payment terms?

Accepted Answer

Mirror Booth, Selfie Glam Booth, Luna Booth and Roaming Booth
A $200 non-refundable fee is required to secure your booking. The date cannot be confirmed until payment is received.

360 Booth
A $400 non-refundable fee is required to secure your booking. The date cannot be confirmed until payment is received.

The remaining balance will be payable by the hirer at least 14 days before the booked date, unless otherwise agreed upon in writing by both parties.

Question 2

How do I book ? What's the process?

Accepted Answer

1. Send us a message with the date of your event via the contact form on the link below, and we will respond to you within 3 business days.
	Contact Form: https://www.febulousphotobooth.com.au/contactus
2. If the booth is available on your date and you're happy to proceed with your booking, we will send you the booking form and invoice for the deposit.
3. Once you've completed the booking form and made the deposit payment, you will receive a confirmation email from us.
4. As the booked date approaches, we will reach out to you to finalize the details of your booking.

Question 3

What are your access and space requirements?

Accepted Answer

Mirror Booth, Selfie Glam Booth and Luna Booth:

We require a clean, flat surface of approximately 3m x 3m x 3m and one normal power outlet within 10 meters.
However, if this space cannot be accommodated, we can work with a smaller space (1.5m x 1.5m) without a backdrop . Rest assured, the setup will still look amazing!
 
360 Booth:

We require a clean, flat surface of approximately 3m x 3m x 3m and one normal power outlet within 10 meters.
However, if this space cannot be accommodated, we can work with a smaller space (1.5m x 1.5m) without the props table. The setup will still look amazing!

Please note that we have a no-stairs policy.  Access to a ramp or an elevator is required if the booth area is located on another floor.

Question 4

I have a logo for my event. Can you include it on the photos /videos?

Accepted Answer

Yes, we can certainly do that for you! Please send us the logo file, and we will incorporate it into the overlays/templates for your photos/videos.

Question 5

How big are your booths?

Accepted Answer

Mirror Booth: 5ft 2in tall, 3ft wide, and 2ft deep.

Selfie Glam Booth: 5ft 2 tall (head can be tilted up/down to adjust the height).

Luna Booth: 5ft 6 tall (head can be tilted up/down to adjust the height).

360 Booth: 115cm (can accommodate up to 5-6 people and has a maximum weight of capacity of 500kg).

Question 6

Is travel, delivery and setup included in the price?

Accepted Answer

The setup and removal of the booth are provided free of charge and take place outside of the booked rental period.

Mirror Booth - Free delivery is included within a 30km radius of Perth CBD. For locations outside this radius, there is a charge of $3.60 per km.
Selfie Glam Booth and Luna Booth  - Free delivery is included within a 30km radius of Quinns Rocks. For locations outside this radius, there is a charge of $2.50 per km.
360 Booth - Free delivery is included within a 30km radius of Perth CBD. For locations outside this radius, there is a charge of $2.50 per km.
Roaming Booth - Free delivery is included within a 30km radius of Perth CBD. For locations outside this radius, there is a charge of $2.50 per km.

To calculate the travel fee, please refer to the following example:

Booth: Mirror Booth
Venue: Mandurah
Distance from Perth CBD to Mandurah: 73km (73km minus the 30km included in the package = 43km)
Travel Fee: 43km x $3 = $129

Please note that the above fee already covers two-way travel.

Question 7

Can you accommodate outdoor events?

Accepted Answer

Mirror Booth, Selfie Glam Booth and Luna Booth: 
Yes, these booths can be set up outdoors as long as certain conditions are met.
There should be access to an electrical outlet, and the weather should be suitable (not raining or windy). However, the booth must be placed in a shaded spot without direct sunlight and should have sufficient protection from the elements. It's important to note that direct sunlight can affect the visibility of animations on the screen and may result in glare on the photos.

360 Booth: 
The 360 booth can also be set up outdoors but it requires adequate protection from the elements. This includes having sufficient opaque overhead and side cover on at least two sides to protect from rain, humidity, wind, and sunlight.

Roaming Booth:
Yes, the Roaming Booth can be used for outdoor events, provided that the weather conditions are suitable.

Question 8

Do you provide props?

Accepted Answer

Yes, all our packages include a variety of props, and we continuously update and expand our collection. If you have any specific requests for props. please let us  know, and we can customize them for you for an additional fee.

Question 9

What time will you set up and pack up on the day?

Accepted Answer

Please note that the setup and pack-up services are provided free of charge and take place outside the rental period.

We will arrive at least 1.5 hours before the rental period starts, and the booth will be packed down immediately after the rental period ends.

If you require us to set up the booth earlier than the standard time,  there is an idle/standby fee.
For our photo booths, the fee is $50 per hour, and for our 360 Booth, it is $75 per hour. This fee covers the time when the booth is assembled but not open for use.

The idle time option is useful if you would like to break up your package hours, have the booth set up earlier, pause the booth during speeches or dinner, of if you prefer the booth not to be packed down immediately after the rental period ends.

Question 10

What is the size of your photo booth print outs?

Accepted Answer

The standard size of our print outs are 6 x 4 inches (landscape), or 4 x 6 inches  (portrait).

In cm, it measures 15.24 x 10.16 cm (landscape) or 10.16 x 15.24 cm (portrait).

Question 11

How many copies do your booths print?

Accepted Answer

Mirror Booth
All packages include unlimited prints during the rental period.

Selfie Glam Booth
All packages include SMS/Email/Airdrop delivery. If you would like to add unlimited prints to your package, there is an additional cost of $100.

Question 12

Do you have Public Liability Insurance?

Accepted Answer

Yes, we are covered for $10,000,000. However, if the venue requires a higher coverage, we can arrange for an increase accordingly.

Question 13

What is your Date Changes & Cancellations Policy?

Accepted Answer

Any request for a date change must be made in writing at least thirty days in advance of the original date. The change is subject to the booth's availability. If the booth is not available on the alternate date, the non-refundable reservation fee will be forfeited, and the event will be cancelled.

If the event is cancelled by the hirer for any reason, the non-refundable reservation fee will be forfeited.

If the event is cancelled by Febulous Photobooth, a full refund of all monies paid to date will be provided.

If the final payment for a booking is not received at least 14 days before the booked date, Febulous Photobooth will consider it as a cancellation by the hirer, and all monies paid to date will be forfeited, unless prior mutually agreed arrangements in writing have been made for a late payment.

Question 14

How quickly will guests and I receive the 360 videos?

Accepted Answer

We have a tablet-sharing station at the booth exit, allowing guests to instantly send their videos via text, email, WhatsApp, or QR code, which can be easily shared on all social media sites.

After the event, you will receive an online event gallery where you can view and download the videos. The gallery will be valid for 28 days.

Frequently asked questions