FAQ

Helpful Information

 

HOW DOES IT WORK?

As participants walk up to the mirror, colourful animations and a voice guidance invite them to engage in a magical, interactive "selfie" experience presenting a photo keepsake!

DO I NEED A DEPOSIT TO SECURE MY BOOKING?

Yes - we only require a $200 non-refundable fee to secure your booking. Until payment is received, the date cannot be confirmed.

WHEN IS MY BALANCE DUE?

The remaining balance is due at least 14 days before the booked date, unless otherwise agreed to in writing by both parties.

HOW MANY PEOPLE CAN FIT IN THE PICTURE?

The amount of people that can fit into the photo depends on the set up and zoom of the camera. We like breaking records though, and so far, the highest number is 30!

I HAVE A LOGO CREATED FOR MY PARTY, CAN YOU PUT IT ON THE PHOTOS?

Yes we can! Just send us the file and we'll incorporate your logo onto the overlays.

HOW BIG IS YOUR PHOTO BOOTH?

Our Mirror Booth is about 5ft tall, 3ft wide, and 2ft deep.

WHAT ARE YOUR ACCESS AND SPACE REQUIREMENTS FOR THE PHOTO BOOTH?

We require one chair and a clean flat surface of approximately 3m x 3m x 3m and one normal power outlet within 10 metres.

CAN YOU ACCOMMODATE OUTDOOR EVENTS?

We can setup the mirror booth for outdoors (under a canopy) as long as the weather permits (not raining or windy) and there is access to an electrical outlet.

ARE DIGITAL COPIES AVAILABLE?

Yes - you will be provided with ALL high resolution photos from the event in a flash drive or via email with a dropbox link where you can download the photos.

DO YOU PROVIDE THE PROPS?

All our packages come with a variety of props and we are always changing and adding to our growing collection.  If you have any special requests for props, just let us know and we’ll customise it for you for a fee. Also you have the option to bring fully customised props from your side and we will let you use it there.